Order

Ordering
We accept your order.
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Auto-delivery e-mail
An order detail e-mail will be automatically sent to you immediately after you place your order.

In the unlikely event that you do not receive the order detail e-mail, or if you have any questions or concerns about your order, please feel free to contact us.
We will respond as soon as possible.
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Shipping from Los Angeles

Your order will be prepared for shipment and headed to the airport in as little as 20 minutes.
We will deliver your order by Nichitsu Mail Plus delivery service (Yuh-Pack).

We cannot accept your shipping date and time specification.
Time can be specified only for cash on delivery payment.
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Shipment Completion Mail

Please note that if your order arrives on a Saturday, Sunday, or holiday, the email may take 2 to 3 days to arrive.
After arriving in Japan, your order will go through customs at the international airport before being shipped to the rest of Japan.
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Arrival at your doorstep

After arriving in Japan, your package will go through customs at the international airport and will be shipped to your destination in Japan.

About Shipping Charges

About Shipping Method 

Regarding Customs Duties and Consumption Taxes
Customers are not responsible for any customs duties or consumption taxes on items purchased from our store.

Cancellation, Returns, and Exchanges
In order to deliver your order as soon as possible, we make arrangements to ship your order sequentially after it is confirmed.
Once an order has been placed, no cancellation is allowed as we will begin shipping as soon as possible.

0570-200958

For inquiries by e-mail, click here.

Details of Cancellation, Returns, and Exchanges

Eco-friendly delivery
Please note that depending on the items ordered, delivery may be made in a plain envelope or box.

According to our research, this will help reduce CO2 emissions by approximately 30% compared to regular cardboard box delivery. Please support "eco-delivery" by using envelopes to protect our beautiful planet.